Think Pink! Intech Services Supports Breast Cancer Awareness

Think Pink!

Intech Services’ Wellness Team is at it again! October is Breast Cancer Awareness Month, and the staff at Intech Services supported the cause by donning their best pink gear. Raising awareness for the cause is only the first step in coming together to support finding a cure. At Intech Services, we enjoy staying involved in our community and to the causes that are close to our hearts.

Oven Calibration for Any Brand

Proper oven calibration is essential to consistency and quality control. If industrial ovens temperatures are not properly calibrated, you run the risk of improper curing, incomplete drying, and a costly waste of energy and product. Even minor alterations in temperature can compromise the integrity of your product, Therefore it’s important to follow a regular oven calibration schedule.

Benefits of PQ’s Oven Calibration Service:

• Ensures oven operates consistently and correctly
• Highly trained experts with onsite service
• Flexible service options
• Gain peace of mind that your oven is performing optimally and meeting your specific process needs
• Services any make and model oven

By choosing one of PQ’s Preventative Maintenance Programs, your oven will be serviced by those that know your equipment best, ensuring long-term performance and reliability of your oven. The Preventative Maintenance Service Programs are designed to suit the individual needs of any company.


Call for a quote today! Contact Cheryl Goldstein today at 302-602-8738 or emailservice@pqovens.com.

To read our more information about our services, download our service catalog.

Thinners for Teflon™ Coatings

Useful for lowering viscosity of  Teflon™ coatings as well as keeping spray equipment clean and at optimal functioning.

Product Overview

Teflon™ thinners can be used for jobs where a lower viscosity is needed or for cleaning and maintaining your spray equipment. Thinners are a cost effective and simple way to clean spray guns by simply running thinner through the gun to clean out the coating from the passage. Well-maintained guns apply coatings with more efficiency and uniformity, as well as save time and money caused by equipment breakdowns. TN-8595 can be used for thinning and cleaning 420G, 958G, and 959G solvent-based products.

Thinner	Clean Up and Viscosity Reduction
TN-8595	420G line 958G line 959G line
TN-8748	954G line
Deionized water	All water-based products

Uses

• Used to thin material for jobs that require low viscosity
• Easy clean up for certain solvent-based Teflon™ product lines 

Application Processes
To clean with TN-8595/8718/8748:
Run some thinner through the gun through the spray equipment, just as if it were a coating.

To reduce material with TN-8595/8748:

• It is recommended that you do so in small increments, around 2-3% at a time, typically no more than 5-6% overall
• After adding thinner, the material should be re-incorporated by rolling.
• Rolling is the preferred re-incorporation method for liquid Teflon™ coatings.
• De-ionized water is recommended for reduction and and clean up of water-based products

Effects
The reduction of the liquid coatings will change the performance properties of the finished coating and the coating mixture while spraying.  Thinning can have effects on:

• The appearance of the finished product
• The performance quality of the coating
• Increase the sensitivity to the required bake cycles
• Shorten the pot life of the material

Technicians should be aware of these potential changes when applying reduced material.

Marketing Material 
To download this information in a PDF, click here.

Press Release: Mike Patterson Celebrates 20 Years with Intech Services

Mike Patterson, President of Intech Services in Newark, DE is celebrating his 20th anniversary with the company this year. Mike’s start with Intech came when he was going through the interview process following college graduation.  He needed a job, and Intech offered him the opportunity to fill a “short term” gap in his search. At the time, Mike was one of four employees at Intech; it was co-owned by Mike’s father Bob Patterson and Bob’s business partner, Bob Kacmarcik. Mike’s mother Jean also worked at Intech, making it a genuinely small, family business. Like many small businesses, employees wore many hats.   In the morning Mike would work in the warehouse then spend the rest of the day doing technical sales and service, accounts receivable, order entry, customer service, labeling, and checking order supply.

His position with Intech enabled him to travel and gain a better understanding of Teflon™ coatings, cultivating an excitement for a career in Teflon™ coatings. Mike enjoyed having the opportunity to visit customers across the country and advise them on how Teflon™ could make their business better. Realizing he wanted to learn more, Mike decided to continue his education and completed his MBA in 1997. The practical knowledge he gained from his masters program left him better prepared to understand the mechanics of running a small business. However, his formal education was only the first in a number of steps he would take to evolve into the role of President and owner he has today.

While Mike’s evolution with Intech has had several significant milestones, the first was in 1998 when Mike bought part of the company from his father, Bob Patterson, part owner, who was retiring. Mike, now partners in ownership with Bob Kacmarcik, became president in 2006. Under Mike’s budding leadership, diversification and growth for Intech became priorities resulting in the development and implementation of CoaterONE marketplace in 2007. In 2009, Mike acquired complete ownership of Intech. While sole owner, Mike kept the influences of leaders before him top of mind. He combined his father’s strong knowledge of the technical side of the industry, including products, markets, and customers with Bob Kacmarcik’s keen understanding of business principles and strategy, as well as the political aspects of working with a large corporations such as DuPont. Mike continued to build Intech Services to be a resource for customers beyond just distributing. Mike saw Intech as a place to help customers with issues regarding coating, processing, equipment sourcing, shop layout, and so much more. He wanted to originate a program that allowed customers to interact with technical staff, improving their shop processes in a fun, interactive way. In 2009 he achieved this goal by establishing Intech Information Institute, or I³, providing a forum for coaters and technicians to meet face-to-face and discuss ways to use Teflon™ better.  By combining the wisdom of his influencers with his own drive to innovate, the future of Intech began to take shape.

Under Mike’s sole ownership, Intech upgraded to include new web capabilities, software systems, a company-wide transition to Apple platform, the addition of a marketing department, and more. In 2011, the company moved from a small office/warehouse to the larger, more modern facility it is in today. Mike’s unwavering commitment to invest in improving the efficiency and effectiveness of his business remains a source of motivation to his employees.  “Mike has the ability to inspire all of us at Intech Services.  He has been our lighthouse, providing a bright and clear strategic direction for us all over the past 20 years.  His leadership is what transformed this company from a single service organization to its current multi-platform sales and marketing company,” says Chris Dohl, Vice President.

As the company has increased from 4 to 24 people in the past 24 years, Mike’s greatest satisfaction comes from seeing his employees grow and the pride he feels in seeing their accomplishments.  “The team culture established within the company has allowed people the chance to create their own destiny, which is a really cool thing,” says Mike. Employees have already recognized Mike’s vision.  “Mike makes everyone feel like part of the team. He is a very approachable leader with a competitive nature and passion for success,” says Ken Barnes, Account Manager.

What does the future hold for Mike and Intech?  “I want to see Intech grow: the company, the culture, and the people.  My ultimate goal is to have Intech be a self-sustaining company powered by the employees. That is the evolution of a truly successful business. I am extremely proud of what we have accomplished at Intech. However, we are not even close to being what I think we can and will be in the future.”

Click here to view the press release.

The Importance of Proper Pretreatment in Powder Coating

Why Pretreat for Powder Coatings?

Any given metallic surface has a layer of dirt, oil, or mill scale that must be cleaned and removed prior to powder coating. A coating will not adhere well to a contaminated surface and will result in poor performance, thus making proper pretreatment necessary.

There are a variety of methods that will clean and remove soils from metals. The pretreatment method used is determined by the part to be coated (size, configuration, material), the type of soil to be removed (dust, wax, oil, etc.), and the performance requirements of the finished product.

For more information from TCI Powder Coatings on pretreatment, please refer to their Troubleshooting Guide or click here to speak with TCI’s experienced team to help you with your powder coating needs.

Intech Services and TCI Powder Coatings have partnered to create TruPak, a program that offers over 300 of TCI's most popular powder coatings in 1, 3, 5, and 10 pound boxes. Click here for more information on TruPak powder coatings.

Look for continued pretreatment information next month on the process of pretreatment.

Precision Quincy Ovens’ New Brochure: Beneficial Oven Add-ons Part 1

We are very excited about the creation of Precision Quincy’s new Industrial Ovens Options Brochure.

Intech Services represents Precision Quincy Ovens, an industry-leading manufacturer of many types of industrial ovens. For over 60 years, Precision Quincy Ovens have been used industry-wide across the globe.

For the past few months, Intech and Precision Quincy have been working hard to create a new client brochure.  The Precision Quincy Options Brochure is the perfect guide to selecting the right oven options for your process application.

Beneficial Add-Ons Part 1

Door Assist Handle

Door assist handles aid personnel in operating oven doors easily, regardless of size and strength. Door assist handles are available for cabinet and walk-in ovens.

Lighting

Interior lighting is helpful in large ovens where product isn’t visible from facility lighting.

Internal Thermocouple Jacks

Thermocouple jacks for reading ambient and part temperatures inside the oven.  Thermocouples are a recommended option for any process where oven uniformity and precise part temperature are required.

For more information and pricing on beneficial add-ons click here to download the Precision Quincy Options Brochure

Don’t see what you need in the brochure?  Just ask us!

For new oven inquires, contact sales@pqovens.com.

For parts and service, contact service@pqovens.com.

Coating Markets for Teflon™ Fluoropolymers: Plastic Parts Manufacturing

A highly fragmented industry with some 16,000 companies generating annual revenues of approximately $215 billion, the plastic parts manufacturing market will be a “sweet spot” for many coaters to target. Primary market segments include packaging (bottles and wrapping), construction (pipes and insulation), electrical and electronics, and consumer. Typical customers include OEMs in the automotive, aircraft, and medical device markets and large consumer product companies such as Procter and Gamble. Other large prospects include Pactiv, Textron, and Mark IV Industries.

Key Benefits of Teflon™ industrial coatings:

• Release
• Low coefficient of friction
• Abrasion resistance
• Increased hardness
• Corrosion resistance
• Regulatory compliance (FDA)

Typical Applications:

• Rubber molds
• Golf ball cores
• Shoes
• Tire molds
• Rotational molds
• Playground equipment
• Toys
• Kayaks
• Lawn & garden equipment
• Injection molds, foam molds, thermoforming molds, compression molds
• Heat seal bars 

For more information on the coating markets for Teflon™ industrial coatings and resources available, visit our Solution Center. 

Customer Service Week Spotlight: Elaina Corcoran

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

In 1992, the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Here at Intech, we have an outstanding Customer Service team. They allow Intech Services to run smoothly and efficiently, making the customer experience a pleasant one. This week we would like to recognize each member of the team to thank them for their dedication to Intech and our customers. 

Thank you for all you do!

Elaina Corcoran

Title: Customer Service

Education Background: Associate Degree in General Business/ Delaware Tech

Start Date with Intech Services: March 24, 2014

Family: Daughter - Sophia (3), Fiancé - Steve

Hobbies / Interests: I love camping with my family or spending the day on the beach

Customer Service Week Spotlight: Karen Nardo

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

In 1992, the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Here at Intech, we have an outstanding Customer Service team. They allow Intech Services to run smoothly and efficiently, making the customer experience a pleasant one. This week we would like to recognize each member of the team to thank them for their dedication to Intech and our customers. 

Thank you for all you do!

Karen Nardo

Title:  Customer Service Representative/Accounting

Primary Responsibilities:  Providing Customer satisfaction in all areas, Accounts Payables/Receivables on a daily basis.

Start Date with Intech Services: December 10, 1997

Family: Married to husband Bill, 3 children, Billy (29), Danielle (26), and Christopher (23).

Hobbies / Interests: Enjoy the summer, beach, and boating with family. 

Customer Service Week Spotlight: Mary Hartsoe

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

In 1992, the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Here at Intech, we have an outstanding Customer Service team. They allow Intech Services to run smoothly and efficiently, making the customer experience a pleasant one. This week we would like to recognize each member of the team to thank them for their dedication to Intech and our customers. 

Thank you for all you do!

Mary Hartsoe

Title: Ecommerce

Education Background: Merchandizing Degree from Bauder College

Start Date with Intech Services: April 1, 1993

Primary Responsibilities: Customer Service, Website.

Family: Married to husband Greg, one son and twin daughters.

Hobbies / Interests: Now that the kids are all out of the house, my husband and I have started woodworking. We make unique pieces of furniture. I do the designing and am my husband’s number one assistant. He gets to run all the power tools.

Customer Service Week Spotlight: Vicki Bobeck

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis.

In 1992, the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.

Here at Intech, we have an outstanding Customer Service team. They allow Intech Services to run smoothly and efficiently, making the customer experience a pleasant one. This week we would like to recognize each member of the team to thank them for their dedication to Intech and our customers. 

Thank you for all you do!

Vicki Bobeck

Title:  Purchasing

Primary Responsibilities:  Various responsibilities including Purchasing, Customer Service, and inventory control.

Start Date with Intech Services: September 6^th, 2011

Family: Married to husband Brandon, 3 children, Taylor (19), Madison (15), and Mason (4).

Hobbies / Interests: We are an active family who loves being outdoors and spending time with friends and family! Huge 49ers fans!!!

Be Intech: Be Technical

Over the last 20 years, Intech Services has rapidly expanded, evolving from just a coating supplier to a sales, marketing, and operations company focused on the industrial manufacturing segment. Intech started with an open and creative business environment, and we still stay true to those principles as we grow. We want to convey our values to our customers through Be Intech, a campaign that will allow our original values to shine through and continue to shape our corporate culture and customer interactions. 

Be Technical.

Applying Teflon™ coatings is a highly technical process, but we have all the answers to your questions here at Intech. Our Teflon™ experts can help you choose a coating, decide what application equipment you need, and troubleshoot any issues that may arise at any time during the application process. Don't hesitate to call or email one our technical representatives and we'll help you with any of your Teflon™ needs.