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Monday, September 18, 2017

Teflon™ Pioneer Interview Series: Dave Walls

Our Pioneer Series is thrilled to introduce you to Dave Walls, Plant Manager at Plasma Coatings, a division of American Roller. Plasma Coatings has been in business for 48 years and is a trusted LIA. Read about the company’s origins, evolution, and future interests in this interview.

QWhen was Plasma Coatings founded?A: 1969

QWho founded Plasma Coatings and why?A: Originally, the company was founded by some investors that recognized the need for a non-stick coating in the paper industry. They hired Bob Carlo, the president and CEO, who gets credit for the growth of the company. He ran it until he retired in 2003.

QWhat was the first significant piece of equipment you purchased?A: An oven: critical for curing Teflon™.

Q: How would you describe the changes in the company now from when it was first started?A: The first plant was Plasma Coatings headquarters in Waterbury CT. They went from being a single plant to looking at who else had a need. They grew in different industries other than paper. As they were growing in Connecticut, they found the same needs in different parts of the country and branched out to the south. 1986 marked the opening of the Tennessee plant. It was an area rich in paper industry and other manufacturing. Then, with so much manufacturing in the Midwest, we opened a plant in Minneapolis in 1991. Later in 2003 when Bob Carlo and the shareholders decided it was time for them to retire, Plasma Coatings was acquired by American Roller Company. In 2011, American Roller opened a new Plasma Coatings plant in Houston, TX and then in 2013 we opened in Shanghai, China. Leading the way is Dan Cahalane, president of American Roller and Randy Mittelstaedt, corporate operations manager of the coatings group, who do a terrific job of driving the growth and general operations of the company and coating facilities. Their contributions to our success are both substantial and vital.

Q: What would you consider significant milestones in your company?A: The expansions of the company gave us a wider national and global reach. Over time, Plasma Coatings became involved in a variety of industries including paper, rubber, chemical, power generation, converting, petro-chemical, adhesive products, food, and oil and gas, among others. Another significant milestone was Plasma Coatings coordinating licensee activity in several different countries. The First licensee came on board about 1980 (late 70s) in Italy. We found success with the Italians having the same challenges in industries as the U.S. We then started looking for other opportunities to spread that around. Eventually, we set up licensees in Australia, South America, Japan, and a few other places and we now have 8 licensees we provide training to. But, one of the biggest milestones was us becoming a part of the American Roller team. With a 75 year plus history, American Roller has great engineering and machine shop services in their multiple plants, as well as Teflon application, which combined with Plasma Coatings capabilities, really make us a one stop shopping company with a full range of services.


Q: How has the coating industry itself changed over time?A: The biggest change is the expansion of the Teflon industry to all kinds of manufacturing markets. In the early days, companies weren’t really using much Teflon. It wasn’t spread into so many industries and applications as it is today. It’s interesting seeing that growth in all different markets; even today we’re selling to companies that have never used Teflon. There’s a regular sales activity that uncovers these new opportunities.

QHow has being an LIA affected your company?A: Regular contact with Intech and Chemours has been educational. Learning more about the products in a more direct way than just data sheets and opportunities into new areas and companies that have been recommended to us through the program has been really good.

QWhat is your favorite Teflon coating?
A:
 
An easy go-to is a PFA or FEP because they work well in so many applications. But, one coating that works in many areas is the 420G-109. We try to provide all coatings. Anything that is in the Teflon offering that is needed, we can provide. We pride ourselves on offering custom solutions for specific problems. We look more deeply into applications and rely on history and experience about how things work in certain areas so we can provide a customer with specific solutions as opposed to a couple of do-it-all coatings.

Q: What excites you about the future of the coating industry?A: I have been with Plasma Coatings for 29 years, and although I have seen a lot in those years, still today I learn new things essentially daily. We are looking forward to the future of new applications that we can uncover. Everything doesn’t turn into a blockbuster volume of sales, but it’s interesting to find the different things going on in manufacturing so that we’re part of a never ending learning process. We are looking forward to a future of continuing that growth. It’s all out there. There’s new opportunity around every corner, and I find it really exciting.


For more information on Plasma Coatings, visit their website here.

Wednesday, September 6, 2017

I³ Webinar Series: Application Equipment

Our fifth webinar in the I³ Webinar Series is coming up soon! On September 19th at 2:00PM EST, join Mark Berry of Intech Services to learn more about Application Equipment! Register here for the thirty-minute, informative webinar at no cost.

“Do you have Teflon™ paint in a spray can?” is a frequent question asked by consumers. If only applying Teflon™ coating was that easy. Teflon™ coatings come in both liquid and powder formulations, and there are numerous ways to apply Teflon™ industrial coatings, but all Teflon™ coating applications require baking to work properly. If you currently apply Teflon™ industrial coatings or are interested in setting up a coating operation and want to find out the various ways to apply this amazing product, this is the webinar for you.

Tuesday, September 5, 2017

Technical Service: Authentic and Available


At Intech Services, we pride ourselves on being very responsive to any and all problems, concerns, or questions that customers may have. Often, when customers attempt to interact with other companies, it is hard to get technical help. At Intech, we provide a full-service customer service team available to answer phones. We are always responsive and authentic. If we do not answer your inquiry right away, we call or email you back within 24 hours.

Many other companies do not have this advantage of personal touch. Often, customers have to speak with corporate representatives who are difficult to get in touch with and not as knowledgeable or personable. We enjoy being able to help customers with their purchases, questions, and concerns because we know how important it is to get it right, both on our end and on yours.

Thursday, August 17, 2017

Next Day Delivery with Intech!


Your customers don’t like to wait, why should you? That’s the premise behind Intech Services, Inc.’s next day delivery. As the exclusive distributor of Chemours Industrial Teflon™ coatings, Intech Services, Inc. works very closely with their customers and The Chemours company to forecast product demand.

While product demand forecasting is not an exact science, we have been able to achieve a 95% next day delivery rate for all Teflon orders, and we continually strive to improve upon that service level. Our industry is driven by low overhead costs, and as the supplier of those products, we seek to greatly help customers by shipping within 24 hours and assuring that 95% of the time, the needed material arrives next day. Place your order today to get your Teflon tomorrow.

Tuesday, August 8, 2017

Lead Time: Speedy Service, Same Quality


As we’ve said in a prior blog, lead times are often much longer with other companies. In extreme cases, Intech Services can and will ship out or deliver on the same or next day. We’re here for you and want to ensure that you have what you need when you need it.

We’re a personable crowd that wants you to not only purchase, but also be happy with your purchase and satisfied with delivery.

Monday, August 7, 2017

I³ Webinar Series: Teflon™ Coatings in the Food Processing Industry

Our fourth webinar in the I³ Webinar Series is coming up soon! On August 22nd at 2:00PM EST, join Mike Patterson of Intech Services to learn more about Teflon™ coatings in the Food Processing industry! Register here for the thirty-minute, informative webinar at no cost.

There are many manufacturing challenges in the food processing industry from packaging and material handling to food production. Teflon™ coatings offer a wide variety of FDA approved options to meet the many needs in this industry, whether it’s the repeated heat cycling and abuse of a waffle iron or the non-stick requirements for mass-produced hamburger roll trays. Learn about the many applications in this sizable industry and the Teflon ™coatings that are designed to meet the challenges they present in this upcoming webinar!

Tuesday, July 11, 2017

Flexible Quantities: No Need to Buy More Than You Need


With Intech Services as your distributor, you have many more options than the usual when it comes to quantity. You have the ability to get smaller quantities of coating in a very short amount of time.

Intech Services can sell you as much or as little Teflon™ as you need.

Friday, July 7, 2017

Intech Celebrates the 4th of July!


Last Thursday, June 29th, Intech had a fantastic time relaxing, eating crabs, grilling, and playing corn hole together on such a beautiful day. The sun was shining as we set up tables, chairs, and corn hole sets, and smelled the scent of burgers and hotdogs grilling while we listened to great music and had wonderful conversation with coworkers and friends.

Several Intech employees brought in their own dishes, such as homemade chips and guacamole, vegetable flatbread, assorted pasta salad sides, fruits and vegetables, and various desserts. It is always good to take time out of the day to enjoy nice weather and great food with good company.

The team at Intech hopes that everyone had a wonderful 4th of July and an even better holiday weekend! "Independence now and forever."


Thursday, July 6, 2017

I³ Webinar Series: Industrial Marketing

Our third webinar in the I³ Webinar Series is coming up soon! On July 18th at 2:00PM EST, join Kate Morgner of Intech Services to learn more about Industrial Marketing! Register here for the thirty-minute, informative webinar at no cost.

A key aspect of growing any business is reaching prospects in your target markets. The Industrial Marketing webinar will give high-level view of critical elements to any industrial marketing plan: strategy, branding, inbound marketing, and outbound marketing. The marketing tools discussed have all proven to be effective for industrial coaters.

Wednesday, June 28, 2017

Intech Information Institute 2017 Workshop!


We are so excited about our upcoming Intech Information Institute, otherwise known as I3. This exciting, one day seminar hosted by us, Intech Services, the sole distributor for Teflon™ industrial coatings to the U.S. and Canada, will be held at the Embassy Suites Atlanta Buckhead on October 10th-11th, 2017.


We love helping coaters learn more about Teflon™ coatings and all they can provide for their customers. The I³ workshop was created to provide formal training to enhance the Teflon™ coating customer’s knowledge of the product, markets, sales process, and application methods. The workshop offers information on the latest Teflon™ coating product technologies, up-to-date market trends, and sales strategies for the coating industry.

The Product, Markets, & Sales Strategies for Teflon™ Coatings is an intensive seminar designed to provide attendees with a complete, comprehensive look at the Teflon™ product line. Everyone who participates will gain valuable insight about product selection criteria in order to make accurate product recommendations. An overview of the foundation of a sales process, as well as specific market trends that affect industrial coatings, are also included in this seminar.

Whether you’re new to the coatings industry or an experienced veteran, this workshop provides a wealth of valuable information for immediate use and teaches you how best to develop new coating business opportunities.

Registration for the I³ workshop is now open. Please visit the Intech website to register or to find out more information.